M3i Studio Indoor bike - Interactive Cycling Experience.

Shipping Policy

At Essential Fitness, we aim to deliver your orders quickly and efficiently. We currently ship within the United Kingdom only.

Shipping & Delivery Time

• Free Standard Shipping Across United Kingdom.
• Estimated Delivery Time: 7-10 Business Days
• Deliveries are made Monday to Friday, excluding public holidays.
• Shipping times may vary depending on your location, weather conditions, or courier delays.

For more info about shipping visit here Shipping Policy

Refund Policy

At Essential Fitness, we strive to provide high-quality fitness equipment and accessories. However, if you are not completely satisfied with your purchase, we offer a 30-day return and refund policy for your convenience.

Eligibility for Returns

To qualify for a return, the following conditions must be met:

• The return must be initiated within 30 days of the delivery date.
  
• The item must be unused, in its original packaging, and in the same condition as received.
  
• All accessories, manuals, and tags must be included.
  Proof of purchase (receipt or order confirmation) is required.

For more info about return and refund visit here Return & Refund Policy

Proper care and maintenance of your Essential Fitness equipment will ensure durability, peak performance, and long-term usability. Follow these care and usage guidelines for each product category.

1. Wattbikes

• Cleaning: Wipe down the frame, seat, and handlebars after each use with a damp cloth and mild detergent.
  
• Lubrication: Check and lubricate moving parts every 3-6 months to ensure smooth operation.
  
• Storage: Keep in a dry, temperature-controlled environment, away from direct sunlight.
  
• Inspection: Regularly check pedals, chains, and bolts for signs of wear or looseness.

2. Treadmills & Running Equipment

• Belt Maintenance: Keep the running belt aligned and lubricated every 3-6 months.
  
• Dust Removal: Use a vacuum or dry cloth to clean under and around the motor area.
  
• Electrical Safety: Unplug the treadmill when not in use for long periods.
  
• Weight Limit: Do not exceed the manufacturer’s recommended weight limit to prevent motor damage.

3. Fitness Accessories (Weights, Resistance Bands, etc.)

• Storage: Keep in a cool, dry place to prevent material degradation.
  
• Cleaning: Use a mild disinfectant or soap to clean after use.
  
• Check for Damage: Inspect resistance bands for tears and weights for cracks before use.

4. Electronics & Smart Fitness Devices

• Charging: Use the original charger and cables to avoid battery damage.
  
• Firmware Updates: Regularly check for software updates to ensure optimal functionality.
  
• Avoid Water Exposure: Unless specified as waterproof, keep devices dry and away from moisture.

5. General Guidelines for All Products

• Always follow the manufacturer’s assembly and usage instructions.
• Avoid dropping or misusing equipment, as this can void the warranty.
• Keep all products indoors and away from extreme temperatures or humidity.
• Use fitness equipment on a stable, even surface to prevent damage.

Need Assistance?

For further product support, maintenance inquiries, or troubleshooting, reach out to us:

Email: sales@essentialfitness.co.uk

Number: +447443 706379